Bosch Security Projects Customer Video

The technician reads test specs on the PDA and records results.

The technicians at Bosch Security Projects in the Netherlands is using mobile technology to check their customers' security systems and record preventive maintenance work. Extended Systems' partner, Sigmax, provided the mobile application that is based on the OneBridge Mobile Platform. With the solution, Bosch is able to save time and provide their customers with more accurate and uniform reports.

Benefits

• The technicians see all test specs and assignments in one small PDA instead of in two large folders.
• Test specs are uniform. Updating or processing feedback from technicians can be done centrally.
• The technicians can easily keep track of the work that’s been done.
• The planning is more reliable because the information about run time is better.
• The customer receives brief, relevant reports. The completeness of the tests is guaranteed.

The technician scans every appliance that needs testing.

Technicians exchange data. The PDA shows remaining tests.

Test results are exchanged directly from PDA into back office system.